POLICIES
TURN AROUND TIME
Turn around is 7-14 business days. Most orders ship around the 1 week mark, but some can take up to 2 weeks if your size/color isn't in stock in my inventory. All orders are printed, and pressed in the order they are received.
SHIPPING
I use USPS First Class Shipping, which according to their website takes 2-5 days once your order has shipped. Shipping time is 2-5 days after the turn around time stated above.
RETURNS & EXCHANGES
All shirts are handmade to order, so there are no refunds or exchanges offered. If there is a problem with your order, please contact me with in 5 days from the time your order is delivered at CHARK.ATTACK.THREADS@GMAIL.COM
CANCELLATIONS
Cancellation requests can be submitted with in the 24 hours after your order is placed. If Sezzle was used when ordering the fees will be subtracted from your payment as they do not refund those if an order is cancelled. Not all cancellations will be accepted, based on if your order has been started. No cancellations will be accepted after 24 hours.
PRINTING
All shirts are printed and pressed when ordered, using high quality HTV. Each shirt will include a small Chark Attack Threads logo on the back/bottom.
SEZZLE
Sezzle is an online payment platform that allows you to pay for your order through 4 small installment payments, spread over 6 weeks, rather than paying the full amount at once. Sezzle is 100% secure and does not charge you interest on your payments. Minimum purchase amount to utilize Sezzle is $50.
CONTACT
If you have a question or concern about your order, or a general question about the shop please contact Lauren at CHARK.ATTACK.THREADS@GMAIL.COM
Emails are checked during normal business hours, and occasionally on weekends. Please allow up to 24 hours for a response.